Home / HZZO voucher
HZZO voucher
Coming to us with a voucher: step by step.
This page is for women whose doctor has prescribed a silicone breast form, a post-mastectomy bra, a compression bra after reconstruction or a wig on an HZZO voucher, the prescription from your doctor known in Croatian as a doznaka, and for the family and friends who help them. You do not need to know all the answers in advance. Just get in touch.
How buying on a voucher works
Your GP writes the voucher
Your GP (family doctor) writes the HZZO voucher (doznaka) and sends it to the medical programme. The voucher goes through the system; it is not a paper voucher.
Call to check your voucher
Call us on 031 201 625 to check that your voucher is with the medical programme.
Come to the shop
Come to Ulica Hrvatske Republike 43, on the ground floor. You do not need to bring a paper voucher, because the voucher is in the system.
We are here afterwards too
If a question comes up later, feel free to call us again.
What we offer on voucher
On an HZZO voucher you can receive:
- a silicone breast form (breast prosthesis)
- post-mastectomy bras
- a compression bra after reconstruction
- wigs
Everything else in our range, such as head coverings, lingerie and swimsuits, is a standard purchase without a voucher. Exactly what you can receive depends on your voucher. The surest way is to call us and check.
See our full rangeCalling on someone’s behalf?
Daughters, husbands and friends often call for someone. That is perfectly fine: tell us who you are calling for and we will check what the voucher says and what happens next.
Frequently asked questions
Do I need to call before I come?
If you are coming on a voucher, call us on 031 201 625 to check that your voucher is with the medical programme. We are open Monday to Friday from 9:00 to 17:00 and on Saturday from 8:00 to 12:00. For wigs you do not need to let us know before you come: you can always try them on during opening hours, straight away, with no appointment and no waiting for another day.
How much does HZZO cover, and will I pay anything extra?
That depends on your voucher and on HZZO rules, so we cannot give a general answer here. Ask us by phone or ask your doctor.
Which products can I receive on a voucher?
On an HZZO voucher: silicone breast forms (breast prostheses), post-mastectomy bras, compression bras after reconstruction and wigs. What applies to you is stated on your voucher; call us and we will check together.
What if I do not have a voucher?
Everything else in our range is bought as in any shop: head coverings, bras with deep cups from B to K, shapewear, swimsuits, the maternity range and the sports range. Call us and describe what you are looking for.
Where is the shop?
At Ulica Hrvatske Republike 43, on the ground floor, in the centre of Osijek, near the city market. Directions are on the Contact page.